Have you lost something?
Or do you have a specific question? Then please take a look below for our most frequently asked questions.
- I have lost something, what can I do?
- I cannot find my lost property on iLost.
- How do I prove that I am the owner of an item?
- How do I find the IMEI number of my lost phone?
- How can I make an insurance form for my lost item?
- Why are the shipping costs higher than you might expect?
- How long does it take for my parcel to be delivered?
- I made a mistake in the shipping address, can it be fixed?
- How can I get back my lost property?
- Is it possible to have my item picked up by someone else?
- I still have not received a track & trace.
- How can I delete my iLost account?
- How do I remove my notification from the website?
- I found an item.. what can I do?