Would you like to have your item delivered but you are unable to proceed the payment? There can be several causes:
I have entered my address details, but an error remains.
Have you entered your address details, but do you get an error stating "we could not find any rates for the destination address, please ensure its correct"? Our shipping module is not recognising the address. Please verify if the address is correct. Perhaps you made a mistake accidentally. Did you have entered your address correctly and you are still unable to proceed to the payment step? Please contact us via telephone.
The system recognised my address, but I can't complete the payment step.
You can pay the delivery costs via several payment methods depending on the destination country.
- The Netherlands: Ideal, Visa, Mastercard, American Express, PayPal and Direct Debit
- Belgium: Bancontact, Sofort, Visa, Mastercard, American Express and PayPal
- France: Carte Bancaire, Visa, Mastercard, American Express and PayPal
- Germany: Sofort, Visa, Mastercard, American Express and PayPal
- Rest of the world: Visa, Mastercard, American Express and PayPal
Please contact us in case you experience any issues.