If your lost telephone is registered as found (or if you have a strong suspicion of it) it is advisable to mention the IMEI number of your lost phone straightaway when you submit your claim.
Moreover, in most cases the IMEI number is requested during the verification process. It is therefore useful to know where you can find or retrieve it.
You can find the IMEI number of your phone in different ways, namely:
• on the purchase receipt
• on the insurance policy
• on the original packaging
You can also retrieve the IMEI number from your telecom provider.
An IMEI number consists of 15 digits. Did you not find the IMEI number? Consult the manual of your device or go to the manufacturer's website.