How do I find the IMEI number of my lost phone?

If your lost telephone is registered as found (or you have a strong suspicion) it is advisable to state the IMEI number immediately when you submit your claim.

In addition, in most cases the IMEI number is requested during the verification process. It is therefore useful to know where you can find or request this.

You can find the IMEI and / or serial number in different ways, namely:

• on the purchase receipt

• on the policy schedule

• on the original packaging

The IMEI number consists of 15 digits and starts with 3-5, 0-1-2, 0-1-3 or with 8-6. Did you not find the IMEI number? Consult the manual of your device or go to the manufacturer's website.